Simple design, plus usability, equals profitability.
With all the moaning about "dot-bombs," it's nice to find e-businesses that are simple in design, small in scale, but still
provide the owner with financial rewards.
ISBN.nu is one such site. Operated out of a small, shared office building that I've visited in Seattle, the site allows
visitors to compare the book prices and delivery times offered by several different online booksellers. If users ultimately
buy a book from a vendor, the bookseller returns a percentage of the sale to ISBN.nu under a standard affiliate relationship
program.
Besides being profitable, ISBN.nu shows how a site with a simple design can score well with search engines. More than 130,000
ISBN.nu pages are indexed by Google.com, for example. This compares extremely well with Edmunds.com, a well-known auto-buying
site that has 55,000 pages indexed by Google, as I described in E-Business Secrets two weeks ago.
If you perform a search at Google for "Designing Web Usability" (including the quote marks), ISBN.nu shows up at position
17 out of 11,900 listings for the Jakob Nielsen book, not counting subsidiary listings by the same domain. If you click this
link, the resulting page at ISBN.nu shows prices ranging from $23.50 to $45.00 for the same book, with delivery times varying
from two days to seven weeks.
Glenn Fleishman, a former catalog manager at Amazon.com, pays no employees and handles most of the development of the site
himself, although he occasionally asks friends for advice or one-time programming help.
After starting the site in September 1998, Fleishman says it soon became profitable enough to justify his time and expenses.
He provided E-Business Secrets with a breakdown of his gross revenues per calendar year:
1999 $14,000
2000 $52,000
2001 $100,000
2002 $80,000 (projected)
Fleishman says his revenues since the burst of the dot-com bubble have roughly tracked the general economy's ups and downs,
explaining the drop-off from 2001 to his estimated 2002 revenue.
Since his graphics-light site is fairly low-bandwidth, Fleishman's main expense is about $30,000 per year to license updated
databases of every ISBN (International Standard Book Number) that exists. These databases provide his site with title and
author information, as well as basic descriptions of each book.
That should leave Fleishman with a net income from ISBN.nu of about $50,000 this year. Because he says he now spends only
five hours a week administering the needs of the site and its users, that's a fine return on his time. He spends the rest
of his workweek on his main activity, writing books. (He's currently working on "Real World Adobe GoLive 6.")
With most of his traffic coming from the search engines Google, Yahoo, and MSN, Fleishman found that paid advertising wasn't
cost-effective for him, so he ceased it last year. That makes his site's "indexability" even more important. But what's remarkable
is that ISBN.nu doesn't have 130,000 pages on its server, or anything like it. I'll reveal the mystery of how ISBN.nu gets
so many pages into search engines in the next issue of E-Business Secrets.
NEXT WEEK: A simple technique that any content-rich Web site can use to make its pages show up well for search engine "spiders."
ISBN.nu -- A price-comparison example:
http://www.isbn.nu http://bri.li/?4e4f
A search showing the number of ISBN.nu pages at Google:
http://www.google.com http://bri.li/?61d7
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E-BUSINESS TECH REVIEW: HOW SPAMMERS GET YOUR ADDRESS
dslreports.com, a respected source of information about broadband Internet connections, has just published a fascinating
experiment showing how the senders of unsolicited bulk e-mail (spam) exploit e-mail addresses they find on Web pages.
Justin Beech, the creator and Webmaster of dslreports.com, says he created in May 2001 a hidden link on his site. When followed,
this link does nothing but generate a page containing a random e-mail address. Each unique address allows him to track its
use by different spammers. His purpose was to see how soon each new address would be discovered by "harvesting" software and
would start receiving spam.
He didn't have to wait long. Only eight hours after a harvesting robot first encountered the generated page, Beech's dummy
address received its first piece of spam. By Feb. 16, 2002, when he decided to report on the experiment, this address was
receiving one or more spam messages a day -- all due to a single spammer. Multiply this by 1,000 "entrepreneurs" and you can
see why spam will gridlock the Internet if allowed to continue.
The report itself is fascinating, showing the sometimes-hilarious subject lines of the messages that were received. ("If
you don't have idea about Christmas gift, we give you best choose.") But there's no relief in sight: Even though Beech's experiment
collected the IP address of the offender, the "abuse" department of the spammer's Internet service provider didn't even respond
to an e-mail complaint.
dslreports.com's experiment in tracking spammers:
http://www.dslreports.com http://bri.li/?755f
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LIVINGSTON'S TOP 10 NEWS PICKS O' THE WEEK
1. E-commerce to grow 68 percent in 2002 to $1 trillion
http://www.newsbytes.com http://bri.li/?417
2. More people shunning search engines for direct links
http://www.news.com http://bri.li/?7ff
3. Service helps surfers circumvent Internet blockages
http://www.theregister.co.uk http://bri.li/?be7
4. Major retailers consider abandoning e-commerce sites
http://www.cnn.com http://bri.li/?fcf
5. Congressional Quarterly earns $200K in e-mail subs
http://www.contentbiz.com http://bri.li/?13b7
6. With 500,000 Web logs, there must be a market
http://www.wired.com http://bri.li/?179f
7. Web designer vs. usability tester on "best design"
http://news.bbc.co.uk http://bri.li/?1b87
8. John Percival on his renowned vBulletin software
http://www.webmasterbase.com http://bri.li/?1f6f
9. HTML tips: Reduce the material in your HEAD tag
http://www.netmechanic.com http://bri.li/?2357
10. How censorship deprived a town of Internet access
http://www.usatoday.com http://bri.li/?273f
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WACKY WEB WEEK: 'NASA KIDS' SITE SHOWS FLASH DONE RIGHT
There's been plenty of criticism of sites that use Flash animations as a substitute for intelligent home page design. And
a "Skip Intro" link is sure to cut down on your search engine listings. But the NASA Kids site, a part of NASA.gov, does it
right by providing home page versions with and without some very well-made Flash art.
After you click the link below, be sure to click the spot entitled "I Have Flash, Show the Site Animated" on the right-hand
side of the screen. This transforms the page: The distant Earth revolves in space, Saturn's rings gyrate, and so forth. The
animated page has a different parameter in its URL than the static page, so you can save either version as a Favorite link
for your kids.
"NASA Kids" shows the right way to use flash; cool, too
http://kids.msfc.nasa.gov http://bri.li/?c37f
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E-BUSINESS SECRETS: Our mission is to bring you such useful and thought-provoking information about the Web that you actually
look forward to reading your e-mail.
ABOUT THE AUTHOR: E-Business Secrets is written by InfoWorld Contributing Editor Brian Livingston (http://SecretsPro.com).
Research director is Ben Livingston (no relation). Brian has published 10 books, including:
Windows Me Secrets:
http://www.amazon.com http://bri.li/?0764534939
Windows 2000 Secrets:
http://www.amazon.com http://bri.li/?0764534130
Win a gift certificate good for a book, CD, or DVD of your choice if you're the first to send a tip Brian prints: mailto:Brian@SecretsPro.com